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Communication Skills - SCORM EMBED


Description
Communication Skills are crucial for everyone in an organisation to get to grips with. This e-learning course gives your learners the tools to be successful. You learners will:

- Identify the 7 Cs of clear communication
- Understand barriers to communication
- Explore the dos and don’ts or persuasion
- Examine an effective way to handle a difficult situation
- Review some assertiveness techniques
- Understand a motivational sequence to inspire others
- Know what active listening is and describe some of its characteristics
- Identify what makes concise writing.
Content
  • Module 01: Communication Skills
  • Module 02: Assessment - Communication Skills
  • Communication Skills - Survey
Completion rules
  • All units must be completed